When something goes into mediation it means that those parties involved have run out of all options. A good mediator will have the insight and compassion to guide all parties involved through this. Efficient and effective communication is the key to making this process come out with a good outcome. Questions that need to be asked of all parties involved before the mediation are: why am I here? What do I expect the results to be after this dispute? Am I prepared to dispute? And what happens if nothing changes? There may be a time during the mediation where do you feel like things are going backwards that’s a normal feeling but in the end it will be worth all of the turmoil that may have occurred When all parties involved feel that they have been heard.